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Advanced · Self-paced learning

Business Impact Analysis for BCM and Process Owners

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What needs to recover first after a disruption? You examine the services in an area and explain the recovery order to colleagues in operations, IT and finance. You create a business impact analysis for your organisation or a course case.

Choose an area and examine which services are needed first after a disruption. Record how impacts develop over time and which people, systems and suppliers are needed. Use this to derive recovery targets and a sequence. Identify assumptions made where data is missing and use a specialist challenge to improve your analysis.

In the course case, urgent customer order processing depends on an identity service. With capacity to restore only one service initially, you schedule the identity service first and describe the limitations until order processing resumes. Keep the completed analysis for discussions with operations, IT and continuity management.

What you will work on

  • Define the BIA scope around critical services and dependencies, with explicit assumptions.
  • Assess impacts over time and derive time-criticality and recovery targets.
  • Schedule an essential supporting service before the apparently most urgent process.

Who it is for

  • BCM leads
  • Process owners
  • Owners of IT services or production operations

Topics

  • Scoping the BIA, critical services and areas of responsibility
  • Dependencies on people, sites, suppliers, IT services and data
  • Impact over time and assumptions about the maximum tolerable period of disruption
  • Distinguishing tolerable disruption, recovery targets and data gaps
  • Prioritisation under resource constraints and dependencies
  • Justification and revision using challenges from operations, IT and finance

Your result

Your business impact analysis shows how disruption impacts develop over time and which services depend on one another. Discuss the recovery sequence with operations, IT and continuity management.

Prerequisites

Experience with processes or services in your area of responsibility. For an organisational case, you need access to process, dependency or recovery data. If access is unavailable or the data is confidential, you work with a course case.

Format and approach

Planned self-study course of approximately four to five hours with templates, an annotated example and self-checks. You can then discuss your results with business functions as part of an organisation-wide BIA.

Planned learning time: 4–5 hours

Enquire about this course

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