Advanced · Self-paced learning
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Develop a recovery plan for one IT service with recovery time and data loss objectives. Record dependencies and provider commitments, and assign responsibility for technical readiness and business acceptance. Write a test instruction with success and stop criteria.
In the course case, the server starts after three hours, but recent transactions are missing and a sample order cannot be completed. Assess the test record and specify what needs correction before a retest. The course does not perform technical recovery on production systems.
Your recovery test pack contains objectives and checks for one IT service. The worked data check helps you track missing transactions and other issues before business acceptance.
Knowledge of an IT service within your area of responsibility and a basic understanding of organisational IT dependencies; authorised business requirements or a supplied replacement case.
Planned as six to eight hours of self-paced study with a written service plan and explanatory self-check feedback. Production systems and technical restoration tools are not required.
Planned learning time: 6–8 hours
