Advanced · Self-paced learning
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Work with an existing scenario from your organisation or a case study. Decide which decisions to observe and when to pause or consult the exercise owner. In one exercise sequence, the team restores a service without checking it; in another, a manager repeatedly interrupts the person responsible. Draft what you would say and compare it with a solution and accompanying explanations. Revise your interventions without supplying the participants' technical answer.
Record observations and improvement actions for the debrief. Your facilitation guide, running notes and debrief sheet can support preparation for your next exercise. The course prepares you for facilitation; leading a group requires additional observed practice.
A small tabletop simulator is planned as a course companion. Use it to edit your scenario, control the injects and record observations. Save, reopen and continue working on your exercise; no AI features are required.
Facilitation guide with running notes and a debrief sheet. Includes opening, decision points, specific interventions and follow-up actions. Keep your completed version for use at work.
Basic crisis management knowledge; experience of crisis exercises is helpful but not required. You need an exercise scenario released for learning use and a defined facilitation remit. If these are unavailable, you work with the case study.
Planned: 6–8 hours of self-study, including writing tasks and self-checks with solutions and accompanying explanations.
Planned learning time: 6–8 hours
