Advanced · Self-paced learning
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In the case, the supplier provides a certificate for its data centre, but the service and a subcontractor fall outside its scope. Check what the document actually covers and compare further review, restricted use and switching supplier, taking available replacement capacity into account. Specify who obtains missing evidence, by when, and what happens if it remains unavailable. Check a later submission against its period, service and content, then revise the control plan.
Work with your own service or the substitute case. Take away your control sheet with deadlines, responsibilities and escalation steps. The method can be used internationally; sectoral and regional requirements must be established separately for the intended use.
Your supplier control sheet records required evidence and deadlines, who checks it and how gaps are escalated.
Basic procurement, IT management or risk management knowledge and access to essential information about one ICT service. Confidential contracts are unnecessary; a substitute case is planned if access is unavailable.
Planned: 5–6 hours of self-study. Work through case decisions and templates, with explanatory self-checks.
Planned learning time: 5–6 hours
