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Advanced · Self-paced learning

All-Hazards Risk Assessment for Critical Services

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Two fallback sites appear independent but receive power through the same substation. Flooding or a technical failure could affect both. Examine shared dependencies and compare ways to address them. Use your analysis for further work on the service in your organisation.

Describe a critical service, its resources and the conditions for reduced operation. Develop different hazard scenarios and trace how one failure can cause others. For the case, compare protecting the shared bottleneck, obtaining a separate power supply and operating at reduced capacity; revise the sequence of measures when another failure occurs.

Take away your completed all-hazards analysis for use in your organisation. The method can be used internationally; applicable operator duties require separate assessment.

What you will work on

  • Define a critical service, its recipients, dependencies and consequences of disruption
  • Assess different hazard scenarios and cascading effects while making assumptions and uncertainty explicit
  • Incorporate a second failure into an existing cascade

Who it is for

  • Managers responsible for critical services and operations
  • Operational risk managers
  • Resilience and continuity managers

Topics

  • Service boundaries, recipients and minimum service
  • Natural, technical, human-organisational and intentional hazards
  • Common causes and cascading failures
  • Data quality and assessment assumptions
  • Effectiveness and prioritisation of measures

Your result

Your all-hazards analysis describes resources, scenarios, cascades and shared bottlenecks. Use the sequence of measures in further work on the service.

Prerequisites

Knowledge of an operational service and its main resources. You need a description of the service and information about its resources and dependencies. Alternatively, use the supplied operator case study.

Format and approach

Planned: five to six hours of self-study with scenario work and self-checks with explanations.

Planned learning time: 5–6 hours

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