Advanced · Self-paced learning
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Trace the request through two organisational models: a central decision and a trained business role deciding within shared rules. Compare responsibilities and turnaround times, review a work sample and establish rollback. If the source contains sensitive data, apply the escalation route before implementation.
Create a change procedure with roles and handovers for your own area or the case. Reuse it for further AI changes and discuss it with the people authorised to decide.
Your change procedure records central tasks, business-unit contributions, handovers, exceptions and feedback. Use it for further AI changes and discuss it with the people authorised to decide.
Knowledge of organisational processes and basic AI applications. A defined organisational area with sufficient insight into roles and processes, or a case study, is sufficient.
Planned: 8–10 hours of self-study, with organisational design tasks and self-checks with explanations.
Planned learning time: 8–10 hours
