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Advanced · Self-paced learning

Leading AI Adoption and Organisational Change

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An AI tool is meant to sort incoming requests. Employees demonstrate that urgent cases are classified as routine and no timely second review is in place. Assess their evidence and change the workflow before planning further rollout.

Compare training alone with a human second review or postponing the initiative. Use case requests with known priorities to test whether urgent cases reach a responsible person in time and whether capacity is sufficient. If cases still slip through, revise the workflow or scope. Then specify how employees will learn the changed procedure and report errors.

Take away an adoption procedure with learning tasks. Work with your own area or the case study, recording the decisions and approvals needed for implementation.

What you will work on

  • You map the roles and tasks affected by a planned AI adoption in your area and derive the capability requirement for each group.
  • You assess objections and work problems against evidence and distinguish valid criticism from misinformation.
  • You check how an urgent request incorrectly classified as routine reaches a responsible person in time.

Who it is for

  • Managers responsible for a business or functional area
  • HR and change professionals
  • Programme and project leads for AI adoption

Topics

  • Mandate and scope of an adoption in your own area
  • Affected tasks and groups
  • Capability requirements and a suitable learning format for each group
  • Objections and work problems: distinguishing valid criticism, evidence and misinformation
  • Sequencing adoption measures with owners, resources and dependencies
  • Recording observation points, outstanding approvals and an escalation condition in the plan

Your result

Your adoption procedure records how work will change, how valid objections are addressed and what employees need to learn. Use it to continue preparing adoption in your area.

Prerequisites

You are responsible for a defined area or change initiative and can provide information on affected tasks, roles and planned measures. Project experience helps but is not required. Where reliable data on affected groups or sentiment is missing or cannot be shared, you work on a case study with clearly labelled assumptions.

Format and approach

Planned self-study with 6–8 hours of work and a template. You check your own work against explicit criteria and an annotated example.

Planned learning time: 6–8 hours

Enquire about this course

Expert · Classroom / In-house

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