When AI drafts responses, the work of the people checking and approving them changes too. Review three drafts and develop a plan for allocating tasks, participation and training in the affected area.
In the course case, check three drafts against a current work instruction: one is correct, one contains outdated information and one makes an unsupported claim. Correct the errors and assign review, exception handling and approval. Use the result to develop a participation and training plan with discussion points, learning tasks and responsible roles.
Depending on your role, prepare an implementation proposal from the management and HR perspective or formulate information requests, a position and work-design proposals as an employee representative. Work with your own case or an alternative. Mark legal and participation questions for the responsible specialists.
What you will work on
Describe changes to tasks and responsibilities arising from AI use
Identify participation and clarification needs and the responsible roles in your case
Perform a remaining review task and redistribute the work
Who it is for
HR managers
Leaders of affected business units
Employee representatives
Topics
Tasks before and after AI adoption
Review and approval tasks in the process
Participation, information and open legal questions
Work-related learning tasks
Trials and feedback
Your result
Your task and training plan describes the revised allocation of work and a handover developed for it. Use it to discuss participation, remaining review tasks and learning needs.
Prerequisites
Insight into an affected process and its roles; access to the roles needed for consultation is helpful but not a prerequisite. Personal performance data are not required; an example case is available. The plan provides a basis for discussion.
Format and approach
Planned self-study with 4–5 hours of work and explanatory self-checks.
An AI tool is meant to sort incoming requests. Employees demonstrate that urgent cases are classified as routine and no timely second review is in place. Assess their evidence and change the workflow before planning further rollout.
Redesign a business process within your area of responsibility. First map the current workflow and identify steps that could be removed or simplified without AI. Then design an AI-supported alternative, specifying who decides, checks the results and handles exceptions.
Design and try an AI-supported workflow for a task in your team. Work through a checklist and two requests, then keep the checklist and worked examples for later suitable tasks.