Expert · Self-paced learning
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In the financial-services case, AI is proposed to prioritise customer service requests. Existing risk approval requires evidence of data quality and human review before a pilot. Assign evidence, deadlines and decision rights, and identify preparatory work that can begin. Reassess the process if internal sorting becomes a customer-facing decision.
Take away an implementation board with responsibilities and control handovers. The responsible authority decides on approval; specific legal obligations depend on the jurisdiction and are reviewed separately.
Your implementation board shows when evidence and resources are needed and which control role receives the handover. Use it to coordinate through the existing approval process.
Experience of organisational change and access to information about related initiatives and their control functions sufficient for planning. An anonymised or synthetic organisational case can be used.
The self-paced course is planned for 10–12 hours. Develop a plan and revise it as the work progresses.
Planned learning time: 10–12 hours
