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Advanced · Self-paced learning

Healthcare Continuity Management

Inquiry This course is not yet bookable.

Plan limited emergency operation for a health service: what care can the available teams maintain, and when must another partner take over? Take the plan forward with the parties involved.

In the course case, minimum service needs two of three teams. A partner is unavailable while additional cases arrive. The third team can cover additional internal demand or accompany a handover. Set the service scope, allocate teams and check whether another partner has actually confirmed capacity.

Take away your emergency operation and handover plan for further work with the parties involved. Patient-specific decisions remain with health professionals.

What you will work on

  • Prioritise the consequences of an interruption to a health service
  • Identify and justify minimum resources and alternatives for limited service delivery
  • Allocate teams and plan a handover when a partner fails and demand rises in the case

Who it is for

  • Healthcare executives and service leaders
  • Healthcare continuity managers
  • Clinical and nursing service managers

Topics

  • Service scope and consequences for care
  • Staffing, technology and supply dependencies
  • Minimum provision and limited operations
  • Capacity limits and external handovers
  • Service restoration and review

Your result

Your emergency operation and handover plan shows what minimum service available staff can provide and where confirmed partner capacity is needed.

Prerequisites

Knowledge of a health service and its organisational responsibilities. Process and resource information is sufficient; patient records are not required. An example case can be used.

Format and approach

Planned self-study course: 6–8 hours of work, guided case work and self-checks for your own review.

Planned learning time: 6–8 hours

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