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Advanced · Self-paced learning

Resilience Management for Water and Essential Utilities

Inquiry This course is not yet bookable.

Plan time-limited emergency operation of a utility service. Using your own case or an example, determine how long available staff and backup capacity can support it and when escalation is needed.

In the course case, a generator powers a pump for eight hours; fuel resupply is unconfirmed. A second generator needs staff already operating the first. Compare the options, set handovers and an escalation point before supply expires, and reassess duration if delivery is confirmed.

Your emergency procedure records available capacity, responsibilities and information handovers. Technical equipment approval remains with operations.

What you will work on

  • Describe a utility service and its possible cascading failures
  • Compare minimum resources and organisational options for limited operations
  • Work through fallback operation with limited staff and running time

Who it is for

  • Operations leaders in water and essential utility companies
  • Service owners in critical utility operations
  • Continuity and crisis coordinators

Topics

  • Service boundaries and disruption consequences
  • Energy, staffing and technical dependencies
  • Cross-sector cascading effects
  • Limited operations and replacement capacity
  • Coordination and restoration

Your result

Your emergency procedure shows how long service can continue with available staff and backup capacity and when information must be handed over.

Prerequisites

You need knowledge of a utility service and its operational interfaces, and either access to the organisational information required for the task or an example case. Sensitive technical plans need not be disclosed.

Format and approach

Planned as six to eight hours of self-study. Work individually on your own case or an example and revise your emergency procedure against the case; the time is a planning assumption.

Planned learning time: 6–8 hours

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