Organisational resilience depends on how leadership, processes, resources and cooperation interact. Your leadership team examines a part of its organisation, bases its assessment of strengths and gaps on concrete observations and develops a prioritised action plan with responsibilities and initial steps for the next 90 days.
An organisation may manage individual protective measures well while remaining vulnerable to poor handovers, resource constraints or unclear decisions. This planned ORE workshop therefore examines resilience in the organisational context. You jointly define a business area, review observations about leadership, processes and dependencies and develop a resilience assessment based on your observations. Different professional perspectives help test premature interpretations. You then compare measures under resource constraints and work through a changed event scenario. Each participant records an assessment and the reasons for their chosen actions, then revises both after professional feedback. Your result is a shared assessment and a prioritised action plan for the next 90 days, including responsibilities and first steps. Organisational information or an example case provides the working basis.
ORE diagnosis examines how leadership, processes, resources and cooperation interact, using observations and contrary evidence. A separate operational resilience workshop focuses on tolerances and assurance for critical services.
In the case, backup provision is considered a strength until an exercise shows that two services need the same replacement team. Reassess the finding and prioritise an improvement with available staff and a first step.
What you will work on
Justify resilience strengths and gaps using concrete observations
Prioritise measures that strengthen the ability to withstand disruption and recover under resource constraints
Reassess a claimed strength in light of contradictory evidence
Who it is for
Leadership teams and organisational development managers
Risk, continuity and security leaders
Owners of critical processes and resources
Topics
Organisation, services and dependencies
Observation-based resilience assessment
Leadership, learning and process handovers
Measures to strengthen the ability to withstand disruption and recover
Resource priorities and 90-day planning
Your result
Your shared resilience workbook and action board record observations, dependencies and prioritised tasks for the next 90 days.
Prerequisites
Own responsibility or a mandate for a business area, process or function, access to sufficient internal information and participation by relevant leadership and specialist roles. Confidential details can be anonymised or replaced with an example case.
Format and approach
Planned as three in-person days with team teaching. The exact learning time and daily schedule have not yet been determined. Each participant contributes individually; an analogue on-site option is planned.
Planned learning time: 3 days; detailed timings to follow
Which service must your organisation sustain under pressure? Examine what that service depends on, what preparations already exist and where improvements are needed. Develop a resilience diagnosis, a 90-day plan for your area and a brief for the next management decision.
Examine a business process from your area of responsibility, assess the consequences of interruption and develop a recovery plan. Agree priorities and resources with other participants and revise your contribution after feedback from another professional role.
Use a disruption scenario to assess whether a critical service could resume within its agreed tolerance. Consider when work actually resumes as well as when the system returns.